A unique and distinctive gift set
Return and Exchange Policy
We care about our customers’ satisfaction and strive to provide the best shopping experience. Below is our Return and Exchange Policy:
✅ Do we accept returns?
Yes, we accept returns only if the product is damaged or broken during shipping. You must notify us within 3 days from the date of receipt and provide images showing the damage.
📦 Does the return policy apply to all products?
Yes, we accept returns for any product purchased from our store, as long as the conditions mentioned above are met.
🚚 Who bears the shipping costs for returns?
We cover the shipping costs if the return is due to damage or breakage during shipping.
🔄 Do we offer exchanges or refunds?
We offer exchanges only for damaged products. We do not provide refunds.
📞 Contact Information:
For return or exchange inquiries, you can contact us via:
- Email: support@cuplove.shop
- Email: info@cuplove.shop
- Phone: (+962) 778750662
- WhatsApp: (+962) 778750662
- Website: www.cuplove.shop
